Privacy Policy

Home Safe Delivery Partners Ltd ("We") are committed to protecting and respecting your privacy. Where “Home Safe”, “We”, “Us” or “Our” are used they should be taken to refer to Home Safe Delivery Partners Ltd.

This policy, together with our ’terms of use’ and any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by and/or held by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We keep certain basic information when you visit our website and recognise the importance of keeping that information secure and letting you know what we will do with it.

For the purposes of the Data Protection Act and the General Data Protection Regulation, the data controller is Home Safe Delivery Partners Ltd of The Castle Mill, Minneymoor Hill, Conisbrough, Doncaster, DN12 3EN (company registration number 09371007). We are registered with the Information Commissioner’s Office (ICO): Registration number ZA115419.

This policy applies only to our website, its features and our services except where otherwise specified. If you leave our site via a link or otherwise, you will be subject to the policy of that website provider. We have no control over that policy or the terms of that website and you should check their policy before continuing to access the site.

Local Authorities with whom we work as a delivery partner will also be Data Controllers with regard to your personal data that is provided for the regulatory purposes of compliance with a property licensing scheme.

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our site https://home-safe.org.uk (our site). This includes information provided at the time of registering to use our site (for e.g., in a relevant location, to make an application for a Local Authority licence to operate and rent out a residential property as well as the ongoing management of your compliance with the terms and conditions of your property licence whilst you are a licence holder), or requesting, whether in writing or verbally, any further services that we may, from time to time, offer, make available or provide access to. We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence or communication.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, operating system, browser usage and other communication data and the resources that you may access, whether this is required for our own billing purposes or otherwise.

As a delivery partner for Local Authorities enabling and ensuring, amongst other services, regulatory compliance with selective, additional or HMO licensing conditions, the legal bases upon which we collect and process information from or provided by you are as follows: contract, legal obligation, public interest and our legitimate business interests and consent.

IP Addresses and Cookies

We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual and we will not collect personal information in this way.

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service to our members.

They enable us:

· To estimate our audience size and usage pattern.

· To store information about your preferences when using our site, and to allow us to customise our site according to your individual interests.

· To speed up your searches.

· To recognise you when you return to our site.

· You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access or use certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Uses made of the information

We use information held about you in the following ways:

· To ensure that your application for a licence to privately rent out a residential property, in a given Local Authority area where we operate and which has been duly designated as being subject to a residential rented property licensing scheme or mandatory HMO licensing regime, is successfully submitted to that Local Authority.

· To provide support to you to enable you to adhere to our Terms of Website Use and any code of practice for landlords that we may, from time to time, publish as well as remain in compliance with any Local Authority set licensing conditions.

· To ensure that content from our site is presented in the most effective manner for you and for your computer or smartphone.

· To provide you with information, products or services that you request from us or which we feel may be of interest to you, where you have consented to be contacted for such purposes.

· To carry out our obligations arising from any contracts entered into between us and any Local Authority with whom we work as a delivery partner.

· To allow you to participate in any interactive features of our service, when you choose to do so.

· To notify you about changes to our service, website, Terms of Website Use or this Privacy Policy.

· Your personal information shall not be used for any other purposes.

Disclosure of your information

We may disclose your personal information to non Local Authority third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation. This includes exchanging information with other companies and organisations for the purposes of fraud protection or detection and credit risk reduction. This also includes sharing your data with a Local Authority partner for the legal purposes of regulatory compliance and, where applicable, enforcement against breaches of the terms of a property licensing regime.

We do not sell your personal data that we collect and/or hold.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking / ticking certain boxes on the forms we use to collect your data. You can also exercise that right at any time by contacting us via email at info@home-safe.org.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Access to Information

The law gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act and the General Data Protection Regulation. Please see our Complaints Policy which lays out the procedure for making data subject access requests.

Changes to our Privacy Policy

We may change this privacy policy from time to time. When such a change is made we will post a revised version on the Website. It is your responsibility to view this privacy policy from time to time to be aware of any such change. Your continued use of the Website will indicate your agreement to any such change.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed via email to info@home-safe.org.uk.