While managing Private Sector Housing at my previous local authority, The Home Safe Scheme (THSS) were invaluable in the implementation and running of a Selective Licensing scheme in one of the most deprived wards in the country. As our delivery partner, they took on the the majority of administrative and inspection work at a greatly reduced cost compared with an in-house solution.The main draw to THSS was their knowledge and experience of how Selective Licensing schemes operate. Added to this was a shared passion in delivering a scheme geared towards maximising the holistic benefits that introducing a scheme can bring.THSS are the ideal delivery partner, working closely with the Council on the creation and day-to-day maintenance of the scheme and responding swiftly to any concerns in a professional manner. As their management team includes ex-local government officers, their understanding of Town Hall mechanisms is excellent. I found this invaluable, especially during the first wave of the pandemic, in maintaining our working relationship to such a high level.In short, working with THSS was a rewarding experience that I believe will result in greater benefits to landlords and residents (over a full LA administered scheme). I would wholly recommend any local authority considering implementing housing licensing to contact THSS to discuss how they can help deliver a successful scheme.

I found The Home Safe Scheme (THSS) to be extremely helpful as the Council’s Selective Licensing Delivery Partner. They gave invaluable advice and support on the implementation, introduction and operation of the Council’s Selective Licensing Scheme. THSS’s balanced advice, inspections, reporting, and support to their landlord members, really helped them to understand legal requirements and to comply without the need for Council intervention or enforcement. This resulted in significant improvements within the designated private rented sector.

I would like to express my gratitude towards you and your very professional team in helping me resolve a number of issues as a landlord that I have experienced. I believe The Home Safe Scheme is an asset to all landlords and would recommend that landlords sign up to your service. Your expertise, advice and support is very valuable and very much appreciated.

I attended the Home Safe compliance training course on the 1st November 2016, I found the course to be nicely relaxed but with a professional feel, I have limited knowledge of the Landlord regulations, but being a part of the Home Safe Scheme, my knowledge & confidence is growing. The course helped answer all the questions I had, in an impartial and helpful way.

I would like to say the Home Safe Scheme is fantastic. Every time I ring up the phone is picked up by staff quickly. Staff have got the knowledge on housing and Landlords. The Customer Service is excellent 10 out of 10.